Return and exchange
Our Commitment to Customer Satisfaction:
At taswiquh online, we take great pride in delivering exceptional services and products to our valued customers. Our primary objective is to ensure your complete satisfaction. In the unlikely event that you encounter any issues with your order, we urge you to promptly reach out to us at Service@Taswiquh.Online
Rest assured, our dedicated team will promptly assist you in resolving the matter to your utmost satisfaction.
To facilitate a smooth resolution process, kindly ensure that any concerns are reported within 3 days from the date of your order, while adhering to the following guidelines:
For safety reasons and in consideration of your well-being, please note that products such as vitamins and nutritional supplements, including the Beauty Gummies product, cannot be replaced or returned. In cases where a cash refund is requested due to delivery failure, cancellation after shipment, or return after receipt, the refund amount will be subject to deduction of the total product value, as well as shipping costs and potential customs duties, if applicable.
Shipping costs are the responsibility of the customer and may vary depending on the destination country.
The customer assumes all customs charges, consequences, and legal responsibilities associated with the customs laws of the destination country.
Requests for the return of damaged or faulty products will be directed to the manufacturer. Upon verification of a manufacturing defect, the customer will have the option to receive a full refund, inclusive of shipping costs, or to obtain an alternative product.
In cases where the return of a shipment is necessitated by an error in contact information or if the customer fails to respond, the refund amount will be assessed based on the product’s condition, with deductions for shipping and customs fees.
Refunds from our company will be processed through the same payment method initially used by the customer.
Estimated refund amounts will be reimbursed within a timeframe of 7 to 21 working days.
Cancellation of an order prior to processing and shipping can be done without incurring any shipping costs.
In the event of product damage caused by the shipping company, the refund will be issued for the original product price, using the same payment method. taswiquh online reserves the right to compensate the customer with a purchase coupon equivalent to the value of the damaged product.
Partial cancellation of a shipment after it has been prepared and shipped will result in the deduction of shipping costs from the total order value, along with any additional expenses related to shipping, based on the status of the order.
Should you encounter any issues or have any concerns, please do not hesitate to contact us via email at Service@Taswiquh.Online
Thank you for your trust in taswiquh online .
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